Returns & Exchanges
At The Archive SF, we strive for complete satisfaction with your curated selection; however, if your purchase does not meet your expectations, we accept returns on unworn items with original tags within 14 days of delivery.
Initiate Your Request
Contact our concierge team via email with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included and undamaged.
Ship to The Archive
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our San Francisco boutique.
Inspection and Refund
Once our specialists verify the condition of the garment, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing